IT Infrastructure & Support Jobs Market in Malta February 2024
IT Support
IT Support roles, particularly at the junior level, are in high demand, with a focus on basic networking skills, Active Directory, proficiency with ticketing systems, and a CCNA certification. Client-facing roles also emphasise excellent communication skills, a friendly disposition, and a passion for resolving technical issues.
There’s an increased number of support roles, especially for service providers involving shift-based or on-call support. The market is also seeing a shift from non-cloud-based Systems Administration roles to cloud-based infrastructure roles.
Salaries have recently increased, especially for less experienced staff, with junior to mid-level support roles earning between €21,000 and €30,000.
Service providers, iGaming, and Fintech industries are particularly active in hiring IT Support professionals. Companies seek candidates with the right technical skills, communication abilities, and a passion for problem-solving in IT Support roles.
The specific benefit schemes were not detailed, but competitive packages are likely to be offered due to the growing demand in this sector.
Overall, the IT Support market in Malta is experiencing growth, particularly for junior roles, with a shift towards cloud-based infrastructure and a corresponding increase in salaries for less experienced staff.
IT Administrator
IT Administrators in Malta need a mix of technical and soft skills. Proficiency in network management, server administration, cloud services, and cybersecurity is crucial. Additionally, soft skills like problem-solving, effective communication, and adaptability are essential.
The market has undoubtedly experienced a shift towards cloud-based technologies and remote work infrastructure, reflecting global IT trends. The focus on cybersecurity and data protection has also slightly increased.
Salaries in IT Administration have seen a gradual increase due to the heightened demand for skilled professionals capable of managing complex, modern IT infrastructures, especially with the ongoing digital transformation in various sectors.
A diverse range of companies, including those in the financial services, iGaming, and technology sectors, are hiring IT Administrators to support their expanding digital operations.
Employers are looking for IT Administrators who are not only technically proficient but also possess strong organisational and problem-solving skills. The ability to manage IT infrastructure efficiently and ensure smooth operation is highly valued.
Cybersecurity
The current demand in the Cybersecurity market in Malta focuses on technical skills like threat detection and response, network security, and knowledge of various security protocols and frameworks. Additionally, soft skills such as analytical thinking, problem-solving, and effective communication are essential.
Recent trends include an increased focus on cloud security and remote work infrastructure, reflecting the global shift towards digital and remote operations. There’s also a growing emphasis on addressing emerging threats like ransomware and phishing attacks.
Salaries in the Cybersecurity field are rising due to the escalating demand for skilled professionals to counteract the increasing frequency and sophistication of cyber threats.
Various sectors, including finance, technology, iGaming, and government agencies, are actively seeking Cybersecurity professionals to safeguard their digital assets and comply with regulatory requirements. Typically, this sector is split into two categories, those roles that are technical cybersecurity roles and those that are more regulatory-focused, such as Information Security. The demand in the Information Security space has grown in recent years due to compliance requirements across various industries.
Employers are looking for Cybersecurity experts who not only possess the necessary technical skills but also demonstrate strong analytical and problem-solving abilities. They value professionals who can proactively identify vulnerabilities and respond effectively to security incidents.
Network Engineer
Network Engineers in Malta are expected to be proficient in managing modern network infrastructures, including expertise in cloud networking, virtualisation, and cybersecurity. Familiarity with network protocols, WAN/LAN, and IoT integration is crucial. Additionally, soft skills such as problem-solving, effective communication, and teamwork are increasingly valued.
The market has shifted towards more cloud-based networking solutions and enhanced security protocols, reflecting global trends toward digital transformation. The integration of AI and machine learning for network optimisation and security may also be an emerging focus.
Salaries for Network Engineers have seen an upward trend, driven by the growing complexity of network infrastructures and the increasing importance of robust, secure networking in various sectors.
A broad spectrum of companies, including those in technology, telecommunications, finance, and iGaming, are seeking skilled Network Engineers to maintain and enhance their network infrastructures and support digital operations.
Employers are looking for Network Engineers with a strong technical foundation in networking and security, as well as the ability to adapt to new technologies. They also value engineers who demonstrate proactive problem-solving, can work collaboratively in teams, and effectively communicate technical concepts to non-technical stakeholders.
In summary, the Network Engineer market in Malta is evolving with a focus on advanced networking technologies, cloud integration, and cybersecurity. The sector offers growth opportunities for professionals who combine technical expertise with strong soft skills.
NOC Engineer
NOC Engineers in Malta are expected to have a strong foundation in network management and monitoring technologies. Skills in network troubleshooting, knowledge of TCP/IP, and experience with network monitoring tools are crucial. Soft skills like effective communication, quick problem-solving, and the ability to work under pressure are also highly valued.
The market has seen a shift towards more advanced monitoring tools and technologies, reflecting a global trend toward digitisation and increased network complexities. The integration of AI and machine learning for predictive analysis in network operations could also be an emerging focus area.
Salaries for NOC Engineers have witnessed an upward trend, driven by the increased reliance on network stability and efficiency in various sectors. The growing complexity of network infrastructures and the need for rapid response to network issues likely contribute to this rise.
Various industries, including telecommunications, technology, finance, and iGaming, are hiring NOC Engineers. These sectors require robust network infrastructures to support their operations and customer services.
Employers are in search of NOC Engineers who are technically proficient in network monitoring and management. They also seek individuals who can quickly identify and resolve network issues, work collaboratively in a team, and effectively communicate with other IT professionals.
System Engineer
Systems Engineers in Malta are increasingly required to have a blend of technical skills, including expertise in systems architecture, cloud computing, virtualisation, and network management. Familiarity with automation tools and cybersecurity protocols is also crucial. Alongside these technical skills, soft skills such as problem-solving, adaptability, and effective communication are essential.
There has been an increased focus on cloud integration and cybersecurity caused by the growing digital transformation across various sectors. The need for scalable and secure systems has probably led to a demand for Systems Engineers with expertise in these areas.
Salaries for Systems Engineers have increased, driven by the heightened demand for professionals skilled in managing and securing complex IT infrastructures, especially in an increasingly digital landscape.
Various companies in Malta, from technology and telecommunications to finance and iGaming, are hiring Systems Engineers. These sectors rely heavily on robust and efficient IT systems for their operations and growth.
Employers are looking for Systems Engineers who not only have the technical expertise to manage complex IT systems but also possess the ability to think critically and solve problems efficiently. They value professionals who can adapt to new technologies and communicate effectively with various stakeholders.
To conclude, the Systems Engineer market in Malta is marked by a growing demand for technical expertise in systems architecture and cybersecurity, coupled with strong problem-solving and communication skills.
For more information on the current IT Infrastructure & Support jobs market and the latest salary bands in Malta, please download our IT Salary Survey below.