Technical Support Officer – Exciting Opportunity
- Leverage cutting-edge payment technology to drive innovation.
- Collaborate with a forward-thinking, globally oriented team.
- Contribute significantly to a dynamic and responsive IT department.
Imagine having the chance to work alongside some of the best professionals in the industry, who will not only help you sharpen your skills but also expand your knowledge in the ever-changing tech world. This is that opportunity!
As a key player in the IT team, you’ll be taking on important tasks that are crucial to the company’s success. You’ll be at the core of operations, making sure everything runs smoothly while also supporting a dedicated team and growing your leadership skills.
In this dynamic and growth-focused environment, you’ll find unmatched opportunities for both personal and professional development. This role is perfect for someone who is eager to advance their career, take on new challenges, and make a real impact on the business.
If you’re ready to take your career to the next level and thrive in a fast-paced, innovative setting, this is the role for you!
Responsibilities:
- Ensure uninterrupted service by monitoring and maintaining the stability of global payment systems.
- Tackle and resolve technical issues, using problem-solving skills to dive deep into root causes and implement effective solutions.
- Collaborate closely with clients to address and resolve technical challenges, ensuring their systems operate seamlessly.
- Provide swift and effective resolutions by escalating complex issues to Level 2 support or relevant system owners.
Skills and Experience Required:
- 1+ years of foundational experience in technology, combined with a strong desire to learn and develop further in the role.
- 1+ years of hands-on experience with MS Excel.
- 1+ years of proven experience in building strong relationships, demonstrating the ability to collaborate effectively with both clients and colleagues.
Salary / Remuneration: €20,000 – €24,000 – Depending on Experience. Includes private health, dental, and life insurance.
For more information, contact Jean Paul Micallef confidentially at +356 26016606 or email your CV to jean.micallef@archer.com.mt
I specialise in recruiting for IT Support roles. If you’d like to discuss this or other opportunities, please feel free to reach out.
Explore more opportunities at: https://archer.com.mt/candidates/